Testimonials from around the Web

The Technician was very professional, great attitude and very skillful.

Great service and and a nice guy.

Bryan is great. 2nd time we've had him - personable, professional, and competent.

Professional, friendly, quick response

Prompt, professional and knowledgeable. Definitely recommend.

Love the service provided by Dupos and have for several years!! Thanks to Kim and all the service techs that have graced us!!! Keep up the great work!!!

Our service man had to be a detective to find the source of the leak, which was coming out onto the floor on the other side of the shower wall. It was not the shower, but a nail through a pipe from the original build 7 years prior (apparently the nail sealed itself into the pipe until it rusted out). He did a great job and completed the job efficiently. I would definitely recommend this company.

I am an Architect with a construction company and I hire Dupp’s Plumbing for all of my projects. The primary reason is that once they start, they stay on the job until they are done. Also, their service department always helps when one of my clients is in an emergency situation.

They were great! Prompt, clean, and courteous. Ended up being cheaper than expected!

Of course, when you have guests in town, the kitchen sink decides to back up. Called Dupps and they scheduled me for the same afternoon. Dan got here earlier than expected (text notification alerted me when he left the other job) and he was incredibly thorough. He have me exact pricing on everything before he started and he tested everything before he left. Very pleased with Dupps and Dan was terrific.

Quick response, thorough and reasonable.

Shelby was great and super helpful! Came out on the weekend within 2 hours of calling to fix an emergency.

Dan was very professional!

I asked Dupps Plumbing to come and replace 10 old bad water valves (1/2” water “stops”) . A Journeyman Plumber and Apprentice were dispatched and finished the work on the same day. In the day of specialization, having a dedicated staff of tradesmen is better than a gamble from an HVAC company. 😃😃😃😀😀✅

Bryan was amazing. Very knowledgeable and friendly. Fast, quick, and with a smile on his face. He explain all what he replaced. I would highly recommend.

I was very pleased with the service. They were able to come out the same day I called. They had helpful suggestions for me to consider.

Dan was very polite and a half an hour early. Although our problems were minor, Dan spent over an hour making sure that everything had been taken care of. I will use Dupps Plumbing for all out plumbing needs!

John does a great job. Always know that he can make the proper repairs.

The gentlemen were very considerate and friendly.

Once again, thank you, I don't know what I would do without you!

Dan arrived on time and did a great job with our project. Definitely will be using Dupps for any future projects.

Dupps had someone at my house within 2 hours to replace my water heater. Bryan did an amazing job explaining everything in great detail. He went above and beyond cleaning my softener & walking me through how to properly use it. This is a top notch company you can trust 100% to provide best in class service.

I had tried 4 other plummer's before Dupps. No one else knew how to work on a wall hung toilet. John was persistent until he figured out the issue. He wasn't giving up.

John and Nick were excellent!

A job well done by Dupps again. Efficient, neat, and came in well under initial verbal quote.

Bryan replaced our main water shutoff valve and our pressure regulator today. The old valve was leaking, and the regulator was clogged with calcification so our water flow would slow way down whenever we had multiple faucets running at once. The work was done quickly, and everything works great now. Bryan couldn't have been more professional - he explained everything including the "why" behind it, and he took his time to answer all my questions. While he was checking things he even cleaned out a clogged faucet aerator, and he gave some suggestions about the best way to change some things around when we replace our water heater in the future. He cleaned things up so well inside and out that it looks like he was never even here. It was a pleasure working with him, and I'd definitely reach out to him again for our future plumbing needs.

Soooo fast! And great, transparent service that is easily explained! I’ve had only good experiences w Dupps, can’t say the same for any other plumbing company we’ve worked with.

Great communication, quick quoting and easy scheduling. Service techs are always on time, work hard and do a great job. Brian and his workmate were awesome and appreciate Brian’s attention to detail.

Excellent service, kind courteous. Price up front and held to it even after having to replace some extras.

Recently had to replace our water heater. Never a fun thing to have to purchase, but Dupps Plumbing did a great job. They provided clear options and pricing. They arrived on time (called ahead) and were friendly, communicated clearly, knocked out the work, cleaned up and made sure we were happy with the job. I feel very comfortable recommending them based on the great service we received.

John at Dupps is great! He has always taken care of any plumbing problems we have had. Replacement of faucets, water heater, toilet, garbage disposal, sump pump, backflow valve, etc. We know we are in good hands.

Fast, professional, and courteous. Highly recommend!

Performed all work in a timely and professional manner. Showed up on schedule and kept me well informed throughout the project.

John was very prompt and professional and the work was all done as expected!

My Google account is under this name, so you may not know who this review is really from. Let's just say it's the second time we called Dupps Plumbing for work because we loved what they did the first time. We had an appt May 23 at 8:30 am. The young man is thorough, knowledgeable, kind, and even did things outside his scope of plumbing. Matter of fact when installing the air sink disposal button, think he had to do a bit of research. Could be wrong, but nonetheless, great service and we will use Dupps again. If only more pluming companies hired talent like this young man, it would elevate this vocation's image. Please keep this young man, and reward him for his talent, style, approach, and customer service. Bravo job!!

I have used Dupp’s Plumbing at my place of employment for many years. I rate them very high as a outside contractor. They come as scheduled, do the job at a fair price and and produce great results!

As always, John did a great job.

Dan was polite and professional and was able to diagnose and repair a hose bib

The folks at Dupps are so pleasant, courteous and professional. They stuck with us through a lengthy basement DIY remodel and were always available to come out within a couple of days of us calling. The work they did was top notch and they left our house clean when done. I highly recommend Dupps.

Bryan was very timely and friendly. He did a thorough job.

John arrived on time. He was very friendly and professional and fixed the problem in short order. Would definitely recommend Dupps again.

John did a great job. Very professional, personable, and informative. We have used Dupps several times and always had great experiences.

Fast, professional and friendly services. I have used twice and both times exceeded expectations. I highly recommend Dupp’s for all of your plumbing needs.

Mark and another employee used the Jetter to clear our main drain. They were very professional and allowed this old lady to watch as he ran the camera through the lines. He explained everything I was seeing with patience and friendliness. I very much appreciate kindness when I see and experience it. Very thankful for people who touch my life as these two men have. I would highly recommend Dupps for any plumbing repair needs.

Excellent service! Dan completed the job with expertise, efficiency, and thoroughness. Communication was great and he arrived on time well prepared. The estimate was exactly as quoted prior to the visit. A terrific company!

Very professional and nice! They worked quickly to fix our sink and the price was reasonable.

Got here a little early. Did the work quickly and efficiently. Very polite. I highly recommend them ! Very professional.

Dan and Ramiesh did a great job. They were considerate of the surrounds, so no damage done to the work area. Cleaned up nicely after job finished. And good work on the utility sink replacement. Could hardly ask for better.

Another great job by Dupps Plumbing! The work was done in a professional way and in a very timely fashion. John is the best!

Dupps Plumbing is outstanding in every way. I called with a leaking water heater. Dupps was onsite within 2 hours and replaced it the next day. Bryan and his partner were very professional and meticulous in their removal and installation work. They left me with a better installation than the original, and they taught me how to care for my new water heater. I highly recommend Dupps and I will use them again.

Guys weren’t just on time..they were early!! They worked quickly and left zero mess. Very very happy with my service!! Highly recommend!!!

Shelby did a great job! He was very customer service oriented and was very good at fixing my issue. I will be calling Dupps again for any future needs.

Great Crew! Would recommend.

Great people! Loved working with them!

Dupps Plumbing is loyal, passionate, and professional. They are the definition of a true partnership that not only cares about their customer service, but cares deeply about the suppliers they work with to ensure they are only giving their best when taking care of the customer. We could not be any happier to have them as a customer of Keidel!

We had a rental property with a leak in the pipes in the wall that our maintenance guy did not feel comfortable repairing due to old iron pipes. We called Dupps and the tenant said the plumbers (Dan and Barclay) were very nice, professional and had the pipes replaced quickly with very minimal damage to the wall and cleaned up nicely after themselves. We would use them again when needed.

Called Dupps plumbing with clogged floor drains at our restaurant showed up in less than 30 minutes. Will definitely use their service again!

Brian did great work at my house! Took care of replacing some valves for me as well recommended some improvements to my system, which were a good idea. Price was reasonable and quality work!

These guys were straightforward, efficient, and reasonable. And on top of it, the two plumbers who were on the job were nice guys and good people. I truly recommend.

Dupps has been our trusted plumbing resource over the years. Bryan was out today and opened a winterized building for us. He was professional, efficient, timely and experienced! Thank you Dupps and Bryan!

Dupps has been our trusted plumbing resource over the years. Bryan was out today and opened a winterized building for us. He was professional, efficient, timely and experienced! Thank you Dupps and Bryan!

Shelby and Nathan came today to fix a running toilet and a leaking shower. They were both super nice and professional. They were in and out! I would recommend Dupps to anyone!

Late on a Friday afternoon, we were told by Duke that our gas would be shut off due to a gas leak somewhere in our house. We had plumbers in our house multiple times checking the lines and searching for the source of an occasional faint gas odor. We called Dupps Plumbing in hopes of an emergency appointment. John at Dupps called around and one of his plumbers responded to our house within the hour. Shelby, the plumber, was very professional and very thoroughly checked for the leak. He an John returned the next morning and completed the repair. Duke Energy tested their repairs and found no issues. Our gas was turned back on less than 24 hours after it was shut off for the leak. I highly recommend Dupps for their gas line repairs.

Overall a great experience from start to finish. Let us know exactly what he was doing and why. It really made us feel more at ease.

They were prompt and worked quickly. I have no complaints and would definitely call them again.

They stayed with the problem until it was solved and fixed.

Very good

Called and told them what I needed done and was given a ballpark estimate range over the phone. They were able to come out within a couple hours and complete the job within a couple hours, very good and quick service. Giving 4 stars because the price was hiked up quite a bit higher than even the top end of the estimate.

Best place for 🚽

We called on Martin Luther King day ,they were the only one that respond .I was do thankful how quickly they respond .our tech or plumber was Charles,he was very quick and very knowledgeable about what he was doing,he did the job in a timely manner .My husband and I was really impressed with his knowledge and work ethics. Definitely would use Dupps plumbing again .And would highly recommended charles.Thank you for your services.

Mark came over to fix a couple different things in the house. One job was a bathroom shower that Moen parts were incorrect when installed in new house originally. Instead of having to come through closet wall, Mark determined that the wrong or too short of bolts had been installed causing problem in the shower faucet control. He ordered the correct kit for the fix. Very helpful and clear explanation.

We have used Dupps a couple times now for different problems...old house stuff...we r very happy with the prompt service and very reasonable pricing-they understand real ppl arent all made of money. The guys are fantastic and friendly in addition to being very thorough and professional...we will be using Dupps for all our plumbing needs.

Charlie installed a new pedestal sink and faucet in our bathroom. He arrived promptly at the scheduled time, and he did an outstanding job completing the job. Costs were very reasonable, and Charlie was a courteous and knowledgeable worker. This was our first time using Dupps, but without question we will call them in the future.

I have used Dupps on more than 3 occasions at this point. their customer service and quality of work is very high but you will pay through the nose for it. I use them because I can trust them to get the job done but if you're looking for a more competitive price I can tell you Roto-Rooter was cheaper on two of the three occasions.

Dupps Plumbing was very easy to work with and had someone to our home just a few hours after calling them. Charlie was very friendly and worked quickly to fix our blocked kitchen sink. He even offered helpful tips to avoid future problems.

We had an emergency with an outdoor water spigot. John was polite and up front about the cost. Bryan got here was quick and gave us our options and was super helpful. We will be using Dupps again!

Had a clogged main line to the sewer. Dupps was courteous over the phone and had someone out in about an hour. Bryan took care of the issue promptly. Would recommend to anyone.

Charlie and Nate were friendly, professional and polite. Such a joy to have in the house.

They replaced my water heater and re-circulation pump. Did it in about 4 hours. Professional job. As they were wrapping up, the two guys pointed out to me that while they were opening/closing faucets to bleed water out of the lines, that the cold water knob had stopped working. They valved off the cold water line to keep it from running. They said they didn't think they had damaged it, but offered to replace it for free. I had another one on hand so I later replaced it myself...a 10 minute job. I appreciated that they called it to my attention. There's no way they did anything to it to cause a problem. I think one of them was just unlucky enough to the be guys using it when it failed. In summary: Good company; good guys.

I would absolutely recommend Dupps Plumbing Inc. to anyone who wants exceptional service, excellent quality and outstanding customer service. They went out of their way to accommodate my needs and provide a satisfactory solution in a very short time. Charlie was an absolute pleasure to work with, friendly, upbeat and pleasant while remaining professional, focused and efficient. He finished the work without wasting time, but kept me informed and entertained along the way. His obvious experience and enthusiasm for his work was very much appreciated. I would definitely call them first for any additional plumbing needs!

I had issues with my toilet after I had changed out the tank gasket etc. I couldn't get to fill plus others issues John sent out Brandon to find what was going on. Brandon was friendly and reassuring he could get my toilet working properly again. Brandon didn't once complain about having to work in a tight space were my toilet was located. He was uplifting and a pleasure to chat with while he was working. He did an excellent job getting my toilet in working condition I will certainly call Dupps Plumbing next time i need any work done. Thank so much Dupps Plumbing and you're blessed to have Brandon on your team.

Dupps is the only plumber I would let work in my house. We have had John out to our house for various issues over the past two years and every time he has correctly diagnosed the problem and professionally and competently fixed the issue. Furthermore, when necessary he has referred other outstanding contractors to us. John is knowledgeable and I trust him to do the work right and not take shortcuts.

I had a fantastic experience with Dupps Plumbing!! I called and had same day service. Charlie was timely and knowledgeable and not only installed my propane cooktop but also checked and repaired additional propane hook ups in the basement. I will use them for all my future plumbing needs.

I was extremely satisfied with the work of Charlie at Dupps plumbing. He came to my house in a timely fashion, very respectful, and clean. He replaced my kitchen faucet and garbage disposal. Would highly recommend Dupps plumbing, and will ask for charlie to do any work in the future!

I would highly recommend this company! They managed to get here the same day I called. Charlie was polite, professional and so positive. The problem was fixed on the spot! Coukd not have asked for anything more!

Charlie was extremely quick, tidy and efficient. Very friendly and didn't leave a mess. I would highly recommend Charlie and Dupps Plumbing.

Charlie installed a sump pump and did a great job. This is the second time I’ve used Dupps they’re wonderful to work with.

I put a screw through a copper pipe while repairing drywall. Dupps send a plumber within 24 hours. Charlie arrived on time and was very professional. Fixed my pipe and charged a very fair rate given the circumstances. Would definitely use them again for all my plumbing needs.

Prompt and efficient

Changed grinder pump Prompt and efficient

Prompt and efficient

John at Dupps was wonderful. He kept in contact and arrived when he said that he would. We have an older house in Oakley, and he saved us a ton of money by reusing old parts. He was friendly and gave us a fair price. I will refer Dupps to my friends

John with Dupps did a great job for us- they were competitively priced and did a quality job. They also were very fast, conscientious, and professional. Mark helped John remove our water heater and he seemed like a great guy too.

John Messeder did a great job resetting our toilets and troubleshooting other problems we were having. Very satisfied with the work that was completed, would recommend Dupps plumbing to friends or family.

Hired them last fall and they Fixed one faucet inside, one faucet outside. Fast, professional, fair price... What more can you ask for? I'll call them again when I need a pro.

Highly recommended!! John was able to come out the same day I called and fix our toilet. He is very honest and fair. Will definitely call them again for other work.

John is very knowledgeable and his experience really shows. Came out for a couple small repairs. Highly recommend and very honest.

Dupps was very responsive. It was Sunday and we had to pay premium prices, but they were able to take care of our issue quickly. The technician was knowledgeable and very professional. We will call them again!

Broken pipe repair Dupps was very responsive. It was Sunday and we had to pay premium prices, but they
were able to take care of our issue quickly. The technician was knowledgeable and very
professional. We will call them again!

Dupps was very responsive. It was Sunday and we had to pay premium prices, but they were able to take care of our issue quickly. The technician was knowledgeable and very professional. We will call them again!

John from Dupps Plumbing was very helpful. More importantly, he was very friendly and communicated with me frequently in the meantime leading up to his arrival. John quickly replaced an old and defective gate valve for my whole-home water shutoff. He has several years of experience and it shows in his work. I found him to be genuine and honest in his evaluation and suggestions. If I need plumbing assistance in the future, including replacement of my water heater, John and Dupps plumbing will be my selection.

I live in an older house in Hyde Park and was looking for a plumbing company to repair a leak in an upstairs bathroom faucet. I found Dupps on-line and was impressed with their favorable reviews on their web-site. Dupps came out within a couple of hours and their service tech was prompt, efficient and very neat. I would recommend Dupps very highly for fast efficient service.

Arrived on time and were very professional. They provided a quote for the requested service and updated me on any changes. Different solutions and recommendations where provided for any issues that were encountered. As a courtesy the water heater was inspected for safety concerns. They took the time to complete the work right and to ensure all my plumbing needs were taken care of! I would highly recommend their services!

Dupps Plumbing took care of an emergency plumbing job quickly on a first call and also came over a few days later and installed some new fixtures. Great job and service, very professional people. Highly recommend.

Dupps Plumbing showed up on time and fixed the problem! They even suggested some cost efficient ways to save us money! From Amy in Walnut Hills

Great experience with Dupps plumbing coming in and helping me fix a number of issues with an old bathroom in my recently purchased home.

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After moving to Cincinnati and purchasing an older home, we discovered plumbing issues. Well, it took us trying six different plumbing companies before Dupps was recommended to us. John M has helped us several times and was able to finally fix what other plumbers couldn't. Yesterday, with the Arctic chill, we discovered a frozen pipe. John came out the next morning, and even though he had to cut the drywall, he was able to thaw the pipe before it burst; because of the fast service he was able to provide, we avoided a potential big, costly mess. Last year John was able to remedy a problem with our reverse osmosis unit that no other plumbers could, and he remedied several other issues. I trust this company and recently I had John install a water heater for us....it's quiet, very efficient, and we couldn't be more pleased. I could go on, but I will share that I happen to be very picky about work being done correctly, and this company has delivered on the first trip, without any recalls. John will be returning when the weather gets a little warmer to do some outside faucet work for us, and we're just thankful we finally found a competent plumbing company that we find to be trustworthy and know what they are doing.

I have been using Dupps Plumbing ever since they did the plumbing work on the house we built. I had been through a ton of plumbing companies, one more expensive than the last. Dupps is not only reasonably priced but they know what they are doing and they stand behind their work. Their service department is really easy to work with and they often can get to you that same day - and always if it is an emergency. If you are looking for a good plumber that you feel comfortable doing work in your home, then I would highly recommend them!!

Dupps plumbing installed a new water heater. They were very professional and left the place cleaner than it was before they came!

Dupps Plumbing has been my go to plumber for years now. Whether its a remodel, new construction or simply a service call, I can count on Dupps for straight forward recommendations and a fair price. Its nice to have someone you can trust coming into your house to do the work. Great quality, fair price and stands by their work